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CORPORATE QUALITY POLICY

Company Mission and Vision:

Providing scientifically proven, effective, high quality medical services to the population that always exceeds the expectations of stakeholders.

Introduce medical laboratory research methods in accordance with European standards and manage laboratory

procedures with competent, professional practitioners

Our quality policy is as follows:

To establish a demonstration place in the field of practical implementation of high quality, reliable and innovative medical laboratory approaches in the Caucasus.

Improve the corporate image: quality management system efficiency, quality planning strategy and goals, patient and other stakeholder orientation, corrective and preventive measures

The quality goals set by the organization in the field of medical services are:

  • Fulfillment of legislative requirements, introduction of national and international guidelines and quality standards / protocols for medical laboratory management
  • Continuous analysis and improvement of patient / stakeholder needs / satisfaction assessment with effective service-oriented approaches, continuous increase in the number of clients;
  • Monitoring and continuous improvement of technical infrastructure, which allows to improve the results of regular analysis of medical services;
  • Continuous improvement of the quality and procedures of medical laboratory tests;
  • Introduce a continuous training system for laboratory staff. Constant motivation for innovation by employees.